We present to you the privacy policy of our website, accessible via the Internet at https://incontinenciaespana.es (hereinafter, “website”).

We respect any concerns you may have about the confidentiality of information and personal data processed in connection with your browsing on our website. This policy allows you to obtain additional information about the nature and use we make of the personal data you provide to us on the website, about the origin and use of the browsing information processed during your visit to our website, and also about your rights.

By using our website, you agree to the terms and conditions of this document.

We may change this policy at any time and those changes will be effective immediately.

1. Identity and contact details of the data controller

The website is operated by MDPT- Cooperativa de Produtos de Saúde CRL, with registered office in Manzanares 4, Madrid, 28005, Spain , as data controller within the meaning of the applicable legislation on personal data, hereinafter Incontinencia Espana.

2. Legitimation of data processing

2.1 Through the website we may collect personal data (hereinafter your Data), transmitted in the contact form.

2.2 In addition to the data transmitted in the contact form, the Data concerning you collected and processed by our website also depends on the services used, your choices and the settings of your device (in particular with regard to cookies and other connection testimonials): your full name, email address, postal address and telephone number.

3. Purposes

3.1 Basis for legitimation of data processing

In this way, your Data is collected for the purposes of:

• answer your questions via the contact form;
• send you information about our offers, news and events (newsletters);
• Evaluate geographic, demographic and statistical data

4. Period of conservation of your data

The Data concerning you, collected and processed via the contact form, will only be kept for the duration of your order processing. They will then be destroyed, unless you have subscribed to our newsletter. In this case, your Data will be kept for a period of X years from the date of collection. At the end of this period, we may contact you again to confirm whether you wish to continue receiving our communications about offers, news and events. Your Data will be destroyed within the legally applicable period, starting from your request to unsubscribe. Finally, the connection logs collected with your consent, in the context of cookies and other connection testimonials set up on our website, will be kept for a period not exceeding thirteen (13) months.

5. Recipients of the data

5.1 The personal data provided is intended for Incontinencia España.

5.2 In addition, your personal data may be disclosed to third parties in order to: * Meet requirements imposed by law or by competent governmental or judicial authorities; * Meet the requirements necessary to initiate or maintain a lawsuit or defend a lawsuit; * Be reported to police or judicial authorities, in accordance with applicable laws and regulations and upon formal request of the authorities, in order to prevent fraud against us (anti-fraud services).

6. Data security and confidentiality

We undertake to implement all necessary precautions to preserve the confidentiality and security of the personal data processed and to prevent them from being distorted, damaged, destroyed or accessed by unauthorized third parties. Technical and organizational security measures have been developed, especially with regard to information systems. However, we do not control all the risks related to the use of the Internet and we draw the attention of visitors to the existence of possible risks associated with its use and operation.

7. Your rights

In accordance with current legislation, the User has the right to access and rectify his/her Data, as well as to request its deletion, oppose its processing and obtain its limitation or portability where appropriate. You may also object to your Data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. These requests must be made via the email sent to atencionalcliente@incontinenciaespana.es In addition, at any time you may request to stop receiving our communications about offers, news and events, using the hypertext link provided for this purpose at the end of each email we send you.

Right to lodge a complaint

For any questions regarding the collection and processing of your Data by Incontinencia España, you can contact us by email and customer service at atencionalcliente@incontinenciaespana.es

8. Cookies or connection testimonials

8.1 What are “cookies”?

A “Cookie” or connection record is a text file that can be stored in a dedicated space on the hard drive of your Terminal (i.e. computer, tablet, smartphone, etc.) via the browser program you use to view our website. This cookie file allows its issuer to identify the Terminal on which you are registered during the period of validity or registration of the Cookie.

When you visit our Site, information relating to your Terminal’s navigation on our Site may be stored in cookie files installed on your Terminal.

8.2 Cookies we issue on our website

From the moment you enter our Site, we may, subject to your choices, install cookies on your Terminal, allowing us to recognize the browser program of your Terminal during the period of validity of the cookie in question.

The cookies we issue allow us to:

• establish statistics and volumes of traffic and use of the various elements that make up our Site (pages and content visited, routes), allowing us to improve the interest and ergonomics of our services;
• count the total number of advertisements posted on our advertising spaces, identify these advertisements, their respective number of views, the number of users who clicked on each advertisement and, where applicable, the subsequent actions taken by these users on the pages to which these advertisements forward them, in order to calculate the amounts owed to the actors in the advertising transmission chain (communication agency, advertising network, Site/transmission medium) and to establish statistics;
• adapt the presentation of our Site and our advertising spaces to the display preferences of your Terminal (language used, screen resolution, operating system, etc.) when you visit our Site, in accordance with the display or playback hardware and software included in your device;
• adapt the advertising content of our Site and our offers, according to your browsing program, the purchases you may make and/or according to the location data (latitude and longitude) presented by your Terminal (with your prior consent);
• to the extent that you have transmitted personal data to us, including your electronic contact data, at the time of your registration or access to any of our services, associate this data with navigation information in order to send, for example, electronic surveys or display on your Terminal, within the scope of the advertising spaces we broadcast, personalized advertisements that are specifically intended for you and that may be of interest to you;
• adapt the advertising content displayed on your Terminal through our advertising spaces, according to your device’s navigation on our Site or the location data (latitude and longitude) transmitted by your Terminal (with your prior consent);
• store information contained in a form completed by you on our Site (registration) or in products, services or information you have chosen on our Site (subscribed service, etc.);
• implement security measures, for example, when you are asked to reconnect to content or a service after a certain period of time has elapsed.

8.3 Your cookie choices

There are several options available to manage cookies. Any settings you choose may alter your Internet browsing and your conditions of access to services that require the use of cookies. You may choose to register and change your choices regarding cookies at any time, through the means described below.

(a) Accept cookies

The storage of cookies on a Terminal is subject to the choice of the Terminal user, who can communicate and change his preferences at any time and free of charge through the options proposed by his browser. If you have accepted the storage of cookies on your Terminal in your browser program, the cookies included in the pages and content you have consulted may be temporarily stored in a specific area of ​​your Terminal, being readable only by their issuer.

(b) Reject cookies

If you refuse the registration of cookies on your Terminal, or if you exclude those already registered, you will no longer be able to benefit from a number of functionalities which are, however, necessary to navigate in some areas of our Site. This would be the case if you try to access our content or services that require your identification. This is also the case when we, or our service providers, cannot recognise, in terms of technical compatibility, the type of browser used by your Terminal, its language and display settings or the country from which your Terminal is connected to the Internet.

In this case, we assume no responsibility for the consequences of malfunctioning of our services resulting from Netgocio’s inability to register or view the cookies necessary for its operation that have been rejected or excluded by you.

(c) How to exercise your options, depending on the browser you use?

For the management of cookies and your options, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your cookie options.

• For Internet Explorer™
• For Safari™
• for Chrome™
• For Firefox™
• For Opera™

8.3.1 “Adobe Flash Player”™ “Flash”© Cookies

“Adobe Flash Player”™ is a computer application that enables the rapid development of dynamic content using the “Flash” computer language. The Flash application (and similar applications) stores settings, preferences and usage of these contents using technology similar to cookies. However, “Adobe Flash Player”™ manages this information and your choices through a different interface than the one provided by your browser.

If your Terminal has the ability to view content developed using the Flash language, we encourage you to access your Flash cookie management tools directly from the website http://www.adobe.com/pt/ .

9. Use of data

We undertake not to transfer or sell personal data to third parties that are not affiliates or partners, unless we have previously informed you in any communication, agreement or information available on the Site, or you have already given us your express consent, or the law requires it.

If we are required by law or court order to disclose personal data concerning you, we undertake, to the extent possible, to communicate this to you (unless Incontinencia España reasonably considers that it is not authorised to do so taking into account legal or judicial obligations that apply to it).

Given the state of technology, especially that generally applied to telecommunications networks, we cannot guarantee the confidentiality, integrity or authentication of email messages sent or received by Incontinência Espana.

10. Applicable law

In the event of any dispute or claim of any nature related to this website, Portuguese law shall apply, regardless of any conflict of applicable laws. All legal actions or proceedings arising from or relating to this Privacy, Security and Data Protection Policy, its validity, application, compliance or breach, or the subject matter of this Privacy Policy, shall be the responsibility of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the indicated cases.

General conditions

– All prices shown include VAT at the current legal rate.

– The items and services presented are subject to delivery and stock availability.